Echo Global Logistics Uses WorkTango to Retain Top Talent
Company Profile
Kazoo [now WorkTango] has established clear and simple training and roped in key stakeholders at every level to ensure a high level of engagement and success at each of our many locations. It has been very, very effective.
Challenge
Echo Global Logistics struggled to maintain its culture in the face of rapid growth.
With over 30 offices nationwide, the nearly $2 billion business needed to provide consistent, high-quality service to customers, even as it fought to unify its culture internally.
Solution
Echo Global Logistics adopted the full Kazoo [now WorkTango] platform — and used its people data tools to measure and drive improvements.
And those improvements are considerable. Since using Kazoo [now WorkTango], Echo Global Logistics has experienced an increase in every single employee engagement category, and reduced flight risk by 5%. That reduction translated into increased productivity, cost savings, and customer retention.