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2U Uses WorkTango to Maintain Culture Amid Rapid Growth

Company Profile

Industry
Software
Company Size
1,000+ employees
Use Case
Support Hybrid/Remote Work
Build Healthier Workplaces
Solution
Recognition & Rewards

In a feedback survey, one employee said, ‘I no longer feel like I’m on an island because of Kazoo [now WorkTango].

Erin Newbill
Total Rewards Director

Challenge

2U had difficulty engaging a rapidly growing, dispersed workforce.

Rapid global growth limited executive visibility within the company and strained 2U’s culture. Compounding the issue? 2U’s employee reward system was inconsistent and not strategic, limited by the timing and tax implications of rewards.

Solution

2U used Kazoo [now WorkTango’s] Recognition & Rewards platform to offer customized, meaningful rewards at a low cost.

Kazoo [now WorkTango’s] platform enabled 2U to connect its employees through real-time, globally visible, peer-to-peer recognition and rewards that reflected its core values — strengthening employees’ bonds with the company and with each other.

Results

2U was better able to engage employees — and manage its rewards budget — with Recognition & Rewards.

2U employees became more connected than ever: Over 50,000 pieces of recognition were sent on the platform in the first 15 months. This gave executives better visibility into the company’s day-to-day operations, with an average of half of the executive team reading recognition posts daily. Plus, rewards were more affordable and tied directly to the company culture, reducing overhead and boosting engagement.

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K

pieces of recognition sent in 15 months

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K

Health and Wellness Actions tracked through Behavior Bonus redemptions