When it comes to gathering employee feedback, not all survey tools are created equal. If you’re using SurveyMonkey or Google Forms, you might be collecting responses, but are you getting the insights you need to drive real change?
Basic survey tools like these require manual work, limit confidentiality, and leave you piecing together data on your own. WorkTango is different. It’s purpose-built for HR and business leaders who need more than just survey results. It’s designed to turn feedback into action.
We asked several customers who have switched to WorkTango what makes us different. Here are a few of the top themes:
1. Real-time insights without extra questions
Say you want to analyze employee engagement by department, location, or group. Tools like SurveyMonkey or Google Forms require adding extra questions and relying on employees to enter that information manually.
With WorkTango, this isn’t necessary. Thanks to over 50 HRIS integrations, any data from your HRIS or WorkTango’s Recognition & Rewards platform is automatically available as attributes. That means:
- More engaging, meaningful survey questions
- Better data integrity (i.e. if employees self-select their department, they could select anything whether it is correct or not)
- Stronger perception of confidentiality (employees don’t have to disclose personal data)
- Instant access to insights with clear visualizations and comparisons
2. Our Employee Promise of confidentiality
Confidentiality is critical for gathering candid employee feedback. Our Employee Promise doesn't allow a response to be individualized or identified to one employee. It can't be pulled by customers or even our team.
Unlike SurveyMonkey or Google Forms, where survey administrators can see raw data and potentially identify employees, WorkTango safeguards privacy so employees feel safe sharing honest feedback.
3. AI-Powered Sentiment & Theme Analysis
Open-text survey responses provide valuable insights, but analyzing large amounts of qualitative feedback can be overwhelming. WorkTango’s AI Comment Themes and AI Comment Summaries eliminate the manual burden by automatically identifying:
- Key themes and trends, no need for manual tagging
- Sentiment analysis, understand employee emotions at scale
- Recommended actions, take immediate, data-backed steps
By eliminating manual analysis, leaders and HR teams save hours and can focus directly on taking action. There are also unique ways to respond to worrisome comments and keep things completely confidential.
4. Intuitive dashboards and visual reports
WorkTango transforms survey data into easy-to-read dashboards, heatmaps, and trend reports directly within the platform.
You’ll experience:
- Real-time insights as surveys are completed
- Historical comparisons to track engagement shifts over time
- Data visualizations to instantly identify areas for improvement
- One-click download Survey Summary PowerPoint presentations to make it easy to summarize key data points and share within the organization
5. Expert guidance, not just software
The WorkTango team’s passion is to improve (work) lives. WorkTango has decades of technology and HR consultation experience that goes into helping customers hit their goals.
Our data scientists help serve up actionable insights to quickly impact the workforce, and our I/O Psychologists and Organizational Development experts offer insights and recommended actions from executive presentations to leader workshops.
6. Share with unlimited leaders across your organization
Survey results shouldn’t be locked away in a spreadsheet only the HR team can access. WorkTango automatically delivers insights to the right people in real-time.
With robust user permissions, HR teams can give managers and leaders direct access to the feedback that matters most to them. This eliminates manual reporting and ensures decision-makers can act on insights quickly. Customers consistently highlight this as a key factor in their cost-benefit analysis.
7. Nudge leaders toward meaningful action
SurveyMonkey and Google Forms collect feedback, but they don’t help leaders act on it. WorkTango does.
Action Plans make it easy to track progress, and Learning Coach provides personalized training while ensuring managers get the insights they need without extra work for HR. Instead of leaving teams wondering what to do next, WorkTango guides them to make real improvements.
8. "Not a Tool, a Platform."
The biggest difference? SurveyMonkey and Google Forms are just survey tools. WorkTango is a complete platform that not only gathers feedback but also delivers insights to the right people and provides guidance on what to do next. Automated reporting eliminates manual data crunching, built-in confidentiality safeguards ensure trust in the process, and research-backed recommendations help leaders take meaningful action.
If you are looking for a basic survey tool, SurveyMonkey and Google Forms can get the job done. But if you want a solution that turns employee feedback into real impact, WorkTango is the clear choice.
We believe the simple refrain: "Not a tool, a platform" sums up the distinction well.