Navigating Challenging Conversations in the Workplace and Influencing Better Outcomes
You really don’t want to have this conversation, and maybe you’re avoiding it or maybe it is a conversation you already should have had?
There are some common scenarios in HR such as performance issues, complaints made by colleagues, workplace investigations, the list goes on – and a hard conversation is necessary.
And when you think about them and that conversation…
Your adrenaline kicks in, your self-talk goes into overdrive, your cortisol level is 50% higher… you are preparing yourself physically and mentally to fight or take flight…
But despite their prevalence, these kinds of conversations don’t have to be feared or dreaded – rather, they can be handled in such a way that increases self-confidence and encourages an environment of positivity.
Having the skills and confidence to navigate challenging conversations is an essential part of being effective at influencing better outcomes.
Build your clarity, courage and develop the right framework to have confidence during challenging conversations.
This webinar uses a simple 4-step approach that can turn tough talk into constructive dialogue and have a positive impact on productivity and morale.
Joel Silverstone will bring his 20 years of expertise in communications with Fortune 500 companies, + past experience as a professional actor to deliver an engaging and interactive session using influencing skills, techniques used by actors and emotional intelligence awareness strategies.
Key Takeaways from the webinar
1) Develop the courage and expertise to engage in challenging conversations
2) Understand what motivates others and how it affects the ’story’
3) A simple and clear 4 step approach to get to dialogue
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Joel Silverstone brings 20 years of expertise in communications with Fortune 500 companies. His past experience as a professional actor helps to deliver highly engaging and interactive sessions. He help participants build their communication impact using an ‘influencing mindset’ as well as emotional intelligence awareness techniques used by actors.
Joel is the host of the TFR ‘This Feels Right’ podcast, available wherever you listen to podcasts. TFR’s theme is ‘How to influence others without being manipulative’.
You may have seen him speak at DisruptHR with his talk, ‘Your Acting Sucks – how to be more genuine and build trust in difficult conversations’.
As a former professional actor, he loves sharing techniques that elevate confidence, are enjoyable, and build presence.
Rob Catalano is passionate about helping companies succeed – by leveraging technology to make employees successful. With his unique experience in HR Technology as a founding employee at Achievers, Rob co-founded WorkTango – software that helps give employees a voice and companies actionable insight.
He has recently been named as a 2018 Top Global Employee Engagement Influencer, has had the privilege of speaking in over 30 cities the past three years, and loves the opportunity to connect with passionate HR leaders across the globe.